Sign up and take the training
Sign up in the app with your phone number. Then take a free online course: ten short video lessons on talking to older people — including people with dementia — safety at home, food, medicines, shopping and privacy.
- How the app works5 min
- Who our clients are6 min
- First meeting and talking6 min
- 4Boundaries and trustNext
- 5Safety and emergencies7 min
- 6Food and feeding6 min
- 7Help with medicines6 min
- 8Shopping and errands5 min
- 9Difficult situations7 min
- 10Your visits in the app6 min
Pass the exam
After the lessons comes a short exam. Made a mistake? No problem: you watch the lesson again and get new questions.
The client hears poorly. How do you talk to them?
- AFace them and speak slowly and clearly
- BSpeak faster so the visit is shorter
- CTalk to them from the next room
You can make one mistake. After two, you’ll watch the lesson again.
Confirm your identity
A photo of your document and a selfie — about two minutes, fully online. Only verified people visit clients.
Confirm your identity
Only verified people visit clients.
What you need
- Your ID card or passport
- A selfie
- About two minutes
We keep only the result of the check — not the photos.
I agree to the identity check
Choose clients near you
The app shows people who need help close to your home: the tasks, the schedule and the distance. You decide whom to help and tap Take.
The first visit is a trial
Take · start with a trial visitYour first visit is a trial
A coordinator approves the visit. Then you see the address and the door code, the route and the tasks. At the door, tap I’m here.
- Groceries
- Lunch
- Dishes
During the visit
Tick off the tasks one by one. When you finish, leave a short voice message for the family — they will be glad to hear how it went.
Checked in at 10:02 · Tērbatas iela 41
Tasks2 of 4 done
- Buy groceries from the listDone 10:31
- Help with lunchDone 10:40
- Wash the dishes
- Ask how she feels
Tonight we’ll ask Valentīna how it went.
DoneRegular clients
If the client is happy, the visits become regular: the same people at the same times, close to home. Your whole schedule is in the app.
Today · 3 visits
- 10:001 hValentīna O.Tērbatas iela 41Regular
- 13:001 hRasma L.Stabu iela 17Regular
- 18:001 hPēteris A.Ģertrūdes iela 58Regular
Tomorrow
- 10:001 hValentīna O.Tērbatas iela 41 Regular
3 regular clients · 3 visits a day
Working with the client
Respect and patience
Many clients are very old, some have dementia. Speak calmly, as with any adult, and don’t argue with what they see.
Only what is on the list
You do the tasks of the visit. Caregivers don’t carry out medical procedures.
No money or private deals
No gifts, loans or arrangements outside the app — this protects both you and the client.
The family is in the loop
After each visit the family sees what was done and hears your voice message.
Your coordinator
You are never on your own. A coordinator is always there — before, during and after every visit.
- Approves every new client and every trial visit
- Finds a replacement if you can’t come
- Answers in the chat — during the visit too
- Asks the client how the first visit went
Visit · today 10:00 · Valentīna O.
Hi Ilze! Valentīna asked for low-fat milk, please.
Laura · 09:12Okay, noted!
09:14You checked in · 10:02
She doesn’t open the door, I’ve rung twice.
10:04Calling her now — please wait a few minutes.
Laura · 10:05She’s coming — she didn’t hear the bell.
Laura · 10:07Grow with us
- Permanent caregiverGood work and extra training make you a permanent caregiver: more clients and benefits.
- CoordinatorWith experience you can become a coordinator. No degree needed.
- Social workerWith a degree in social work you can become a social worker.